■ Customer quotation and acceptance
■ Service agreement / terms and conditions
■ Pickup address and destination delivery address
■ Commercial Invoice
■ Packing List
■ BL / AWB
■ Export / import customs documents
■ Import/export licence or NOC, where applicable
■ Freight / duty / tax / destination charges approval
■ Origin pickup and destination delivery instructions
■ Transport documents
■ Cargo insurance instruction / policy, where applicable
■ Final POD / delivery acknowledgement